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At BA Continuum Solutions, our work involves a unique mix of skills and abilities.
Operationally, our focus lies on three key capabilities, Business Process Solutions
(BPS), Information Technology Solutions (ITS) and Knowledge Services that encompass
banking and technology operations, and support processes throughout the Americas,
Europe and the Asia Pacific. Part of our strategy to remain globally competitive
is to blend skills across ethnic diversities, education and experience, pulling
all these multi-layered forces together to create a unique and diverse environment,
one that is catalyzed by technology, to generate solutions day after day for our
customers.
Business Process Solutions
The Business Process Solutions (BPS) group supports
Bank of America Lines of Businesses by providing Transaction Processing, Accounts
Management, Payments and Settlements, Analytics and Reporting, Loan Processing,
Collection and Customer Service in the Consumer, Corporate and Investment Banking
areas. With businesses across corporate and consumer service, our teams work 24x7
to ensure seamless integration with the core operational requirements of the Bank.
Information Technology Solutions
The Information Technology Solutions group is committed to provide technology
solutions across all Lines of Business, which includes Global Banking Securities
& Wealth Management Technology (GBSWMT), Consumer & Small Business Banking Technology
& Operations (CSBB T&O), Cards, Bank of America Home Loans and Enterprise Technology
& Delivery (ET&D).
We are uniquely positioned to support the bank’s strategic objectives by providing
diverse technology services in all Lines of Business. We develop, maintain and support
various business critical applications across Bank of America, using a wide spectrum
of technologies like Java/J2EE, .NET, C++, Mainframes, Oracle, DB2 along with others.
Knowledge Services
The Knowledge Services Center provides services ranging from Research, Financial
& Credit Analysis, and Quantitative Analysis to Risk Management, Information Assurance,
and Sales Support. The lines of business supported include Global Banking & Wealth
Management, Global Markets, Consumer & Small Business Banking, Global Risk, Global
Card Services, Global Human Resources and Enterprise Technology & Development.
The Finance and Accounting Knowledge Center (FAKC)
supports the CFO group including Treasury Operations, General Accounting, Financial
Reporting, Modeling & Analytics and Supply Chain Management processes.
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